Caracol Che Rincon | Guest Services
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Guest Services

A committment to exceptional personal service is what sets Caracol Che apart from the typical vacation rental.

At Caracol Che Private Villa Estate, it is our goal to make sure every guest receives the best personal service available. Although daily maid service and impeccable personal attention are always included, Caracol Che offers a variety of premium services above and beyond the typical villa vacation rental.
Please have a look at the service options below.

INCLUDED SERVICES

PERSONAL CONCIERGE

At Villa Caracol Che, the needs of every guest is the priority for the villa’s own personal concierge. At Villa Caracol Che the requests of every guest are our command.

DAILY HOUSEKEEPING

The housekeeper at Caracol Che arrives daily and provides discrete and friendly housekeeping service from 8:30 am until 12:30 pm.

TRANSPORTATION ARRANGEMENTS

Whether you need a rental car for the week or a helicopter charter for a day trip, the concierge at Villa Caracol Che can arrange all of your transportation.

ACTIVITY PLANNING

With all that Rincon and western Puerto Rico have to offer, the concierge at Villa Caracol Che can recommend and arrange your perfect tropical Puerto Rico island adventure.

ADDITIONAL SERVICES AVAILABLE

PRE-ARRIVAL FOOD & GROCERY STOCKING

Eliminate the stress and hassel of grocery shopping! At Villa Caracol Che, we would be happy to pre-stock the refrigerator and pantry prior to your arrival. Simply provide us with a list of items you would like for your vacation home and they will be waiting.  This is a wonderful and highly recommended service, especially for guests arriving late to the villa or those traveling with children.

PRIVATE CHEF SERVICES

Allow a talented and experienced private chefs to prepare and serve you a fantastic meal in the privacy of your own Puerto Rico vacation home.  Your personal chef will always cook to suit the dietary restrictions and preferences of every villa guest.

PERSONAL BEVERAGE/BARTENDING SERVICES

Relax in a tropical paradise and have your own personal bartender serve you beverages anywhere on the Villa Caracol Che estate.  Whether you are sunbathing by the pool or catching a sunset on the rooftop deck, the beverage service at Villa Caracol Che will leave you feeling refreshed and pampered.

SPA SERVICES

Villa Spa & Massage Services
Experience the quality and service of a world-class spa in the comfortable and convenient setting of your own private Puerto Rico villa. Choose from a variety of spa and salon services including:

  • Massage therapy
  • Skin-care treatments & Facials
  • Manicures, Pedicures, Waxing
  • Haircutting, styling, coloring
  • Makeup Application
TRANSPORTATION

Helicopter Escort & Travel Via Villa Caracol Che’s Own Helipad

A superb benefit to staying at Caracol Che is that the property has its own  private helipad.   For exclusivity,  guests are able to fly directly to and from Caracol Che via private helicopter.  Travel by helicopter is perfect for airport transfers, sightseeing tours and day excursions.

Airport Transfer or Limousine Service to & from Villa Caracol Che

Enjoy a smooth ride from the airport or a  relaxing evening out, without the stresses of driving.  When you’re ready to go, your chauffeur will be waiting to whisk you to your next destination. Airport transfer is available from airports in San Juan (SJU), Aguadilla (BQN), and Mayaguez (MAZ).

YOGA

Onsite Personal Training / Yoga / Pilates Instruction
The lush and peaceful, tropical surroundings of Puerto Rico and Villa Caracol Che, provide the perfect setting for a stress relieving yoga practice or energizing pilates class. Guests staying at this spectacular vacation home, can also have daily personal training sessions scheduled right on our own property

PREMIUM SERVICES AVAILABLE

Extended Housekeeping Service

For additional hours your housekeeper will provide coffee service, laundry service, child care, and turn down service throughout the day.  If you have garments that require special attention, dry cleaning can be arranged.

Child Care

For guests traveling to the villa with children, babysitting services can be provided. We provide only the most responsible and friendly child care providers that parents are able to meet and approve of before the service is scheduled.  Parents will be able to know that their children are in good hands, while enjoying Puerto Rico on their own.

Fresh Flowers

For guests who would like to brighten up their stay at Villa Caracol Che, a selection of fresh tropical bouquets and floral arrangements can be provided. Please contact villa concierge for more information about our floral packages.

Guided Rincon and Western Puerto Rico Tours and Excursions

Guests vacationing at Villa Caracol Che can explore the sites, flavors and attractions of Rincon and western Puerto Rico accompanied by a knowledgeable and friendly guide.